The CX Playbook

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How to Build a Customer Support Team for a Direct Sales Company Without Burning Out Your Founders customer experience for direct sales customer support team for direct sales company direct sales customer support direct sales support team mlm customer support May 25, 2026

When a direct sales company is first getting started, customer support looks simple from the outside.

A founder answers messages. A co-founder jumps into Facebook comments. Someone in operations hand...

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